A problem tenant is something that every landlord has to deal with sooner, rather than later.
Thankfully, dealing with problem tenants doesn’t have to be a major hassle, especially if you follow these tips.
Tip #1 – Be Rational And Calm
The first thing to do when communicating with a problem tenant is to be rational and calm
This is essential because, approaching the situation calmly will help to dispel any negativity and get the tenant to talk with you, instead of staying irritated and escalating the problem further.
Tip #2 – Keep Records Of Everything, In Writing
From the moment that you have that first conversation with the tenant, you should keep records of everything in writing because written records will eliminate any ‘he said ‘she said’ moments, especially if you have an exact record of your conversation with the tenant.
Tip #3 – Talk With Them About How They Should Communicate With You
Many times, when there’s a problem with a tenant it’s often because they don’t know how to properly communicate with the landlord.
To avoid problems with landlord-tenant communication in the future, you should take the time to instruct the tenant on how they should communicate with you, especially when it comes to dealing with problems, and if they should call/text or email you first.
Tip #4 – Get Them On Your Side
Another effective thing to do when dealing with a terrible tenant is to get them on your side with kindness. This means doing everything you can to resolve their issue quickly and then making a point to communicate with them quickly should they reach out to you in the future.
Tip #5 – Hire A Property Manager
Last of all, but most important, if problems with the tenant persist, one effective way to deal with them in the future is to hire a property manager.
A property management company will save you the hassle of dealing with tenants yourself, so you can focus on earning passive income from your property.
Contact RPM Central Valley
To learn more about the property management services that we can offer you, contact us today by calling (209) 572-2222 or click here to connect with us online.