How to Make Your Tenant Feel Welcome and At Home

Tenant retention is one of the keys to success in owning rental properties simply because it’s more expensive to rent a property than it is to keep a tenant.

If you’re new to owning rental properties, or you’re searching for property management tips, this article will offer you several tips that you can use for keeping your tenants happy.

Tip #1 – Calls & Emails

It doesn’t matter if you own one rental, or 100, you should regularly reach out to your tenants via calls and emails to show them that you care about their welfare and want to make sure they are still satisfied with their rentals.

Tip #2 – Welcome Basket

The first thing that you should do when welcoming new tenants is to give them a welcome basket. They cost about $20 but this gesture can go a long way in keeping your tenants happy.

Tip #3 – Renewal Incentives

Don’t be afraid to offer your tenants incentives for renewing, especially if they renew their leases early.

Tip #4 – Remember Their Birthdays

Taking the time to remember birthdays goes a long way in keeping tenants happy.

Tip #5 – Take Care Of Maintenance Issues

When a tenant contacts you about routine maintenance issues, problems, or concerns, make sure you follow up with your tenants and resolve those issues immediately.

Tip #6 – Consult With Your Tenants About Updates To The Property

Planning on updating your rental? Make sure you take the time to consult with your tenant, especially if you own a single-family rental. This is important because you want them to feel like they have a vested interest in the process and are not just someone who is renting there.

Tip #7 – Clean The Rental Before New Tenants Move In

Last of all, but most important, before welcoming new tenants, take the time to clean your rental property from top to bottom, including the carpets, this will go a long way in showing your appreciation for your tenants.

Contact RPM Central Valley

For more property management tips, or to speak with us about our property management services, contact us today at (209) 572-2222, or click here to connect with us online.