Stockton California Rental Property – 3 Ways to Deal with Angry Tenants.
By Real Property Management Central Valley
If you’re thinking about purchasing Stockton California Rental Property there will come a time when you have to deal with angry tenants.
Although it can be an inconvenience with dealing with tenants who are angry or dissatisfied you can have the upper hand by resolving conflict with these simple tips.
Tip 1 – Don’t Be Afraid To Handle Conflict Differently
When conflicts occur with angry tenants don’t be afraid to handle them differently than you may have in the past.
For example: Let’s say that you own a multi-family Stockton California Rental Property and one of your tenants in an upstairs unit has been noisy lately.
Instead of taking the time to reprimand or issue a warning to the tenant, why not consider moving the upstairs tenant to a different downstairs unit in the building, or replace the carpet pad in their unit so there will be more padding between the upstairs and downstairs tenant.
Tip 2 – Choose a Neutral Space to Discuss the Problem
Although your first instinct might be to discuss the problem with your tenant on site, why not invite them to your office to discuss the problem or out for coffee?
This step will get the tenant away from the problem that’s made them angry and it will save you the hassle of having to witness an altercation if one tenant has a problem with another.
Tip 3 – Don’t Make Empty Promises
Last of all, but most important, if a tenant in your Stockton California Rental Property is upset with something inside their unit don’t make promises to fix those problems that you can’t keep.
Instead of empty promises, offer the tenant a “timeline” for when you will repair or fix problems so you both will be on the same page when it comes to their expectation about problems in their unit getting fixed.
Stockton California Rental Property Experts
For more property management tips, or to speak with our team of property management experts about managing your Stockton California Rental Property, contact Real Property Management Central Valley today by calling us at (209) 572-2222.